10 Things You Might Not Know About the Emergency Department as originally seen on Kevin MD blog
I thought this was a good follow-up to the post earlier this week about what neurological symptoms constitute a medical emergency.
So, you’ve go to ER. Now what?
If you have symptoms like in the previous post, you will be seen quicker than the sore throat guy. (I’m hoping by now that with Obamacare, the sore throat guys are getting fewer in the emergency department.) Oh, and by the way, it’s really called the ED or Emergency Department these days, not ER.
I get #2 a lot. “You’re not old enough to be my therapist!” “Ok, well, I am your therapist, but if you want I can go get our oldest therapist… who may look like she’s old enough to know what she’s doing?” What am I supposed to say to that? What is anyone supposed to say to that?
What can I say about the cell phone in the emergency department or the clinic? If someone else is more important that you getting your treatment, by all means, please come back later/reschedule your appointment. Don’t spend your appointment on the phone talking to someone else. I can’t do my job if you’re not talking to me.
Pain. Oh the pain. Really we don’t care about your pain. What we care about is the cause of that pain. The pain isn’t going to truly go away until we determine the root cause and fix that. We know pain is no fun. We’ll do our best to take it away (and cover it up with meds or other things in the mean time), but it is not going to kill you. Cross my heart.
Nine goes for any health care professional. You’re asking me for a blanket, to get your niece a soda from the cafeteria, etc. And I would love to do that so you don’t write nasty things about me or the hospital in your survey, but you are taking my time away from treating a patient… actually making someone better, rather than making you comfortable. See the difference and why our priorities are not on your blanket or niece’s soda?
I hope you went and read the article. Reading and understanding will make your ED experience much smoother!